Google Purges Over 111,000 ‘Bad Content’ Over User Complaints In India

Google removed 1,11,493 items of incorrect content based on user complaints in June this year under India’s new 2021 IT rules.

Most of the removed content was related to copyright violations, while other categories included trademarks, court orders, graphic sexual content, circumvention and others.


The tech giant received 32,717 complaints from users nationwide during the same period, related to third-party content suspected of violating local laws or human rights on various Google (English only) platforms.

“The complaints consist of different categories. Some claims may infringe intellectual property rights, while others allege violation of local laws prohibiting types of content on grounds such as defamation. Google (in English only in a press release.

“In addition to reports from our users, we invest heavily in combating harmful content online and use technology to detect and remove it from our platforms,” ​​it said in its monthly compliance report.

The company said that as part of its automated detection processes, it removed 528,846 accounts in the country.

“We are investing heavily in tackling harmful content online and using technology to detect and remove it from our platforms. This includes using automated detection processes for some of our products to prevent the delivery of harmful content such as child pornography and violent extremist content,” Google said.

Under the Information Technology (Intermediary Guidelines and Digital Media Code of Ethics) (IT Rules) 2021, Google, along with other social media platforms, is required to publish monthly transparency reports containing details of complaints received from users in India and action taken, as well as removal action taken as a result of automated detection.

Under new 2021 IT rules, major digital and social media platforms – with more than 5 million users – must publish monthly compliance reports.

“We evaluate content reported to us according to our Community Guidelines, Content Guidelines, and/or Legal Guidelines,” Google said.



(Only the title and image of this report may have been edited by Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

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