Google reviews are essential for your business. They can, in fact, increase or decrease his reputation. It is therefore essential to check them and not to leave negative opinions lying around which can be harmful. Know that you can remove google reviews. To learn how to do this, read on.
Reviews on Google
When you think about it, having good or bad reviews on Google is a good thing as long as it proves that your business is operating normally. It also shows that you are quite open and that you have not solicited your knowledge to put positive opinions there. You should know that even the most prestigious companies always have negative reviews on certain aspects. It must be said that we cannot please everyone and control everything.
So, it will be necessary to know how to manage these negative opinions and transform them into assets. You can, for example, use it to improve certain points. When your customers notice the efforts that have been made, they will surely change their perspective. This will only be in your favor and helps to grow your business.
But in some cases, the reviews are really unpleasant and impact the image of a company. In this case, it would be better to delete them.
Which reviews to delete on Google?
As we mentioned, some opinions are inadmissible and have no place in the comments. Indeed, some people spread insulting and defamatory messages that harm your business. Therefore, they must absolutely disappear.
To no longer havenegative reviews on google, it is important to take the necessary measures. Know that you have the right to challenge a Google review if it is deemed defamatory or insulting. But the removal procedure is not as simple as one might think. Indeed, it is not enough to access your account, perform the necessary operations and delete it yourself. The best alternative is to contact google so he can fix it. But the problem is that you don’t have the guarantee that he will do it as soon as possible.
Removal of negative reviews on Google
To delete reviews on Google, two cases can arise:
- open Google Maps;
- successively click on “Menu”, “Your contributions” and choose “Reviews”;
- click on More;
- choose an option and follow the instructions.
For remove google reviews that other people have posted, the procedure is longer. You must, in fact, contact the customer and the latter will take the necessary steps. For this, the customer must:
- open Google Maps on your computer;
- click menu;
- search for contributions and click on your name, then choose “Reviews”;
- click on more;
- choose an option and follow the instructions.